Welcome to Dalazio. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review them carefully prior to placing an order.
1. Acceptance of Agreement
By using this site or placing an order, you confirm that you are at least the age of majority in your province or jurisdiction of residence. These terms constitute the entire legal agreement between you and Dalazio regarding your use of our website and purchase of our products.
2. Product Information & Accuracy
We strive to ensure that all information on our website—including product descriptions, dimensions, technical specifications, and images—is accurate. However, because our wellness equipment includes handcrafted timber and custom components, slight natural variations may occur. Dalazio does not warrant that product descriptions are entirely error-free, but we are committed to correcting any inaccuracies immediately upon notification.
3. Order Processing & Fulfillment
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Order Confirmation: Receiving an order confirmation email acknowledges receipt of your purchase request but does not constitute final order acceptance.
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Fulfillment Networks: To ensure safe transit of heavy wellness equipment, Dalazio utilizes specialized Canadian fulfillment facilities and freight networks. Delivery timelines are estimates and subject to carrier capacity and logistics.
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Title & Risk of Loss: Risk of loss and title for all purchased items pass to you upon delivery by the carrier to your specified address.
4. Pricing & Payments
All prices are listed in Canadian Dollars (CAD). Dalazio reserves the right to adjust pricing due to market fluctuations or raw material costs prior to order confirmation. We utilize PCI-compliant payment gateways (including Shopify Payments and Affirm). You are responsible for maintaining the confidentiality of your payment credentials.
5. Health & Safety Disclaimer
Dalazio provides wellness and recovery equipment for personal, recreational use. Dalazio is not a licensed medical provider.
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Medical Consultation: We strongly recommend consulting with a qualified healthcare professional before beginning any new wellness regimen, particularly those involving extreme temperatures such as saunas or cold plunges.
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Equipment Use: You assume full responsibility for the proper installation, maintenance, electrical wiring, and safe operation of your equipment. Dalazio shall not be held liable for any direct, indirect, or incidental damages resulting from improper installation or misuse.
6. Intellectual Property
All content on this website—including the brand name "Dalazio," logos, custom photography, product graphics, and website copy—is the exclusive property of Dalazio. Unauthorized reproduction or commercial use of our intellectual property is strictly prohibited without prior written consent.
7. Governing Law
These terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any legal disputes arising from these terms shall be resolved exclusively within the courts of Ontario, Canada.
Customer Support
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Email: support@dalazio.com
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Phone: 1-888-787-9994
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Business Hours: Monday – Saturday: 9:00 AM – 6:00 PM (EST)